Legal
Privacy Policy
How SHEIKH MARKET HUB LIMITED handles personal information, in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
SHEIKH MARKET HUB LIMITED (“Sheikh Market Hub,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect. This policy explains what we collect, why, how we use and safeguard it, and the choices you have. It applies to this website and to our wholesale supply and e-commerce services.
Information we collect
We only collect personal information that is reasonable and necessary for the purposes described below:
- Information you provide. When you contact us, request a quote, or submit our contact form, we collect details such as your name, business name, email address, phone number, and the contents of your message.
- Service and account information. If you become a client, we collect information needed to deliver supply and e-commerce services, such as business address, order details, product preferences, and billing information.
- Technical information. Like most websites, our host may automatically record limited technical data (such as IP address, browser type, and pages visited) to keep the site secure and reliable.
How we use your information
- To respond to enquiries and provide quotes;
- To set up, manage, and support your supply and e-commerce services;
- To process orders, fulfillment, and payments;
- To improve our services and communicate relevant updates you have asked to receive;
- To meet legal, tax, and regulatory obligations in Canada.
Consent
We collect, use, and disclose your personal information with your knowledge and consent, except where permitted or required by law. By submitting information through this site, you consent to its use for the purposes described here. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.
Sharing and disclosure
We do not sell your personal information. We may share it only with trusted service providers who help us operate — such as logistics and fulfillment partners, e-commerce platform and payment providers, and IT services — and only to the extent needed to perform their function. These providers are required to protect your information and use it solely for the services they provide to us. We may also disclose information where required by law.
Retention
We keep personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When it is no longer needed, we securely delete or anonymize it.
Safeguards
We use reasonable administrative, technical, and physical safeguards — appropriate to the sensitivity of the information — to protect against loss, theft, and unauthorized access, disclosure, or modification.
Cookies
This site uses only the cookies necessary for it to function and, where applicable, basic analytics to understand site usage. You can control or disable cookies through your browser settings; some features may not work as intended if you do.
Your rights
Subject to legal limits, you have the right to access the personal information we hold about you, to request corrections, and to ask questions about how it is handled. To exercise these rights, contact us using the details below and we will respond within a reasonable time.
Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the most recent revision. Material changes will be posted on this page.
Contact us
Questions about this policy or your personal information can be directed to:
- Email: info@sheikhmarkethub.ca
- Phone: +1 (437) 559-2990
- Mail: SHEIKH MARKET HUB LIMITED, 895 Don Mills Road, Suite 900, Toronto, Ontario M3C 1W3, Canada